Chardi Kala Global ("we", "us", "our") is an ethnic-wear boutique. This policy explains what personal information we collect when you contact us and how we use it.
When you reach out via WhatsApp, Instagram or Facebook, we may receive your name, phone number, delivery address, email, and any details you share about your order (size, colour, occasion). We do not collect payment card details directly — all transactions are arranged directly with you over chat or through a secure third-party payment link.
Solely to process your enquiry, prepare your order, arrange delivery, process payments, and follow up on after-sales support. We do not sell, rent or share your information with third parties for marketing.
Order updates and offers may be sent to you via WhatsApp, Instagram/Facebook DM, or email. You can opt out of promotional messages at any time by telling us directly.
We keep order-related chat history and contact details only as long as needed for order fulfilment, warranty, and dispute resolution, or as required by law.
You may ask us to review, correct, or delete the personal information we hold about you by writing to chardikalaglobal@gmail.com.
For any privacy questions, email chardikalaglobal@gmail.com or message us on WhatsApp at +91 99995 16111.