Refunds are issued only when a piece arrives damaged, defective, or significantly different from what was confirmed with you at order time, or where an order is cancelled in line with our Cancellation Policy before it has been packed or dispatched.
Share clear photos/video of the issue with us on WhatsApp (+91 99995 16111) or email (chardikalaglobal@gmail.com) within 48 hours of delivery, or contact us to cancel before dispatch. We'll confirm eligibility with you directly.
Once a refund is approved, it is processed within 7 business days.
Approved refunds are credited back to the original payment method used at checkout. Where that isn't possible, we'll arrange an alternative with you directly.
Unstitched fabric cut for tailoring, made-to-measure pieces once stitching has begun, and orders cancelled after dispatch.